Trusted to Provide Quality Senior Care Services

UPP offers owners and operators of assisted living, personal care, and memory care communities an array of services geared toward operational success. Whether an organization wants to identify communities with opportunities for improvement, mitigate poor survey performance or have a desire to go through an accreditation, UPP is prepared to assist. UPP understands many organizations don’t have the capacity to dedicate time improving operations with the demands and focus of the residents and staff they serve. For this reason, UPP can customize our engagements based on a client’s resources.

Core Services Offered

• Operational Assessment
  • Conduct gap analysis of clinical program, human resources, and communities management
  • Identify opportunities for improvement
  • Policy and procedure evaluation
  • Assess key staff competencies

• Survey/inspection mitigation
  • Analysis of current survey Plan of Correction (POC)
  • Ensure proper POC monitoring
  • Evaluate POC effectiveness for preventing a repeat violation

• Community Risk Assessment
  • Identify organization’s portfolio of each community’s operational risks

• Risks include staffing, regulatory compliance, clinical and financial performance, dietary, maintenance, and community satisfaction
  • Develop targeted action plans for identified areas in need of improvement

• AL ACHC/Joint Commission Accreditation
  • Certified consultant for AL ACHC accreditation
  • Provide recommendations and support for meeting ACHC AL standard requirements

UPP provides clients with state-imposed monitoring services in both Skilled Nursing/Long-Term Care and Assisted Living/Memory Care. Whether it’s a State/CMS Mandatory Immediate Imposition or a Settlement Agreement with the state, UPP’s monitoring services can help guide Senior Living owners and operators back into compliance.

State Monitoring Services Offered

• Monitoring Program
  • Conduct analysis for compliance to the deficient practice(s) identified by the state
  • Provide on-site monitoring as agreed by the state
  • Ensure compliance to the state approved plan of correction
  • Evaluate clinical competencies and best practice operational workflows
  • Assess documentation compliance
  • Identify operational practice risks against governmental regulations
  • Provide realistic recommendations of all identified deficient practice

UPP offers a comprehensive analysis of a MDS performance. Through a deep dive of reviewing the clinical records, UPP can identify documentation improvement needs, MDS coding knowledge gaps and missed resident clinical condition capture. UPP understands the challenges of meeting PDPM and CMI compliance. Our advisers are MDS, and Coding certified and are ready to assist skilled nursing organizations optimize their MDS performance.

MDS Services Offered

•   PDPM Analysis
  • Conduct a detailed clinical review of Medicare Part A resident data
  • Identify MDS opportunities for improvement
  • Perform a compliance risk analysis
  • Perform a revenue analysis

•   CMI Analysis
  • Conduct a detailed clinical review of Medicaid resident data
  • Identify MDS opportunities for improvement
  • Perform a CMI analysis with comparison to peers
  • Perform a revenue analysis